Refund policy

Refund & Exchange Policy – Ideal Collection

Thank you for shopping with Ideal Collection. Please read our refund and exchange policy carefully:

Key Policy Points

No Refund Policy
All items purchased from Ideal Collection are non-refundable. However, we do offer exchanges under specific conditions.

Exchange Policy

• Exchanges are accepted only if the item is unused, unworn, and in original packaging.
• The product must be returned within 7 days of delivery.
• Requests made after 7 days will not be accepted.

Damaged or Incorrect Items

• If you receive a damaged or wrong item, you must return the product to us.
• Customers are responsible for return shipping charges.
• After receiving and verifying the item, we will send a replacement product.

How to Request an Exchange

1. Contact Us
Email: admin.idealcollection@gmail.com
Phone: 03007560228

Please provide your order number and a brief description of the issue.

2. Return the Product
Send the item back using a secure and trackable courier service, ensuring it meets the conditions mentioned above.

3. Exchange Process
Once we receive and inspect the item, we will process your exchange and dispatch the replacement.

For any further assistance, feel free to contact our support team.

Thank you for choosing Ideal Collection!